Had two 100 pound cylinders filled one was empty one had maybe 1/4 propane in it
Will go to blossman from here on
Said they charge by the cylinder not the gallon.
Total propane was 39.9 gallons they had the nerve to charge me 176.00
They're a lot more honest there suggest you do the same !!!
When we changed companies, we called and ask them to verify which tanks were theirs so we could have removed properly, they claimed three and threatened us that they would come immediately and remove the tanks and take our gas as well. We rushed and got the three emptied and disconnected for pickup, we then had to call multiple times for them to come get them off the property,. It took them two months to finally get them removed and then instead of taking the 4 empties, they took the two full ones mentioned above, they are now claiming 10 tanks.
Good customer service
Will never ever purchase from here again
Kudos to the Heritage employees for actually being concerned about their customers' needs. Shirley, James, and likely others behind the scenes really stepped up to the plate when I was in a bad situation. I am officially a huge fan and I'm hoping our neighborhood association can work with Heritage to develop a plan to keep all of our community served well while making delivery efficient for Heritage as well as keeping households well served and possibly saving customers money.
Heritage stole approx 600 gallons of gas, disconnected two full tanks and put an apartment building and 4 bedroom house out of gas because of their incompetence. They were to take 4 empty tanks already disconnected and instead pulled 2 full tanks. District manager claims they are not allowed to haul tanks with fuel in them but they obviously did not instruct their employees. They are liable for theft of property. District manager on vacation and does not care one bit about what happened, did not even offer to call the office and get an explanation, kept saying she was on vacation and would check when she got back - leaving people without propane. Called District Manager this morning for Oxford, AL and gave her an hour to give me and answer as to why they were pulling full tanks. She has not even bothered to call the Oxford office and let them know there is a problem. They open at 9 am and should have had a call from her asking questions, I called at 9:30 am and she had not called. DO NOT USE THIS COMPANY
Heritage Propane is a US Point Of Interest based in Oxford, Alabama. Heritage Propane is located at 2401 Highway 21 S., Oxford, AL 36203, USA.
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